Mark Garrity, hired Union Buster, was visible on the Wynn Las Vegas property beginning September 2006. He held several meetings with dealers, but quickly ceased after dealer rebellion. (Wynn Dealer: “If you’re not going to discuss our tip policy, may I leave?”)
When the TWU organizing efforts became serious in March/April 2007, Garrity maintained his low profile. Instead of holding group meetings, he manufactured a paper campaign. The most well-liked Floormen stood in the doorway of the Dealers' break room offering Union busting flyers. The company also mailed the flyers to the Dealers' houses. Management moved the weekly schedule to an inconvenient location to display Union busting propaganda in its place.
In the predictable paper campaign, Garrity slammed the TWU, trying to present them as money-hungry and incompetent. He provided copies of the poorly negotiated Frontier Union contract, hoping Dealers would not understand every Union contract is different. Garitty spoke "ominously" of striking, providing statistics about failed strikes. He also alluded that Steve Wynn would be unwilling to negotiate.
Garrity attempted to align the Floormen against the Dealers. In pre-shift meetings, Floormen were constantly reminded, "You're the boss! Don't let those Dealers tell you what to do!" The idea was to create a tense work environment and remind people that it wasn't tense until the Union came along. Many Floormen were intelligent enough not to be used as pawns, but unfortunately there were a few who participated in Dealer hazing. Ridiculous write-ups filled several Dealers' files.
Wynn, a casino owner who never had an Extra Board in 40 years, began hiring new Extra Board Dealers en masse. Wynn placed "help wanted' notices in all city newspapers letting Dealers know they were replaceable. Hiring Managers paraded newly-hired Extra Board Dealers around the casino on a "tour," further reminding Dealers of their relative "value."
Days before the election, the write-ups stopped and management showed a softer, kinder side. Arte Nathan, the former Director of Human Relations, came out of retirement and spent time chatting with workers in the back halls of the casino. Steve Wynn approached Dealers, concerned about their well-being. (SW: "I'm one of you guys. I'm just like you." Wynn Dealer: "Oh, really. I'm two months behind on my mortgage. Are you just like me?")
Wynn, who by law could make no promises, spread rumors packaged as promises. Managers told Floormen "in confidence" that if they elicited a "no" vote for the Union, Dealers would get their tokes back and Floormen would get a raise.
Two days before the Union Election, Steve Wynn addressed the Dealers with an apology speech. In that speech, he said he was wrong to take the Dealers' money and that he'd make things right if Dealers voted "no" and gave him a chance.
On May 13, 2007, the votes were counted. Wynn Dealers voted 444 yes and 149 no, winning Union representation. |