Stanford Student's Ethics Paper

Tokes and the Truth Part I

Tokes and the Truth Part II

I Didn't Keep It

A Note From Outside the Industry

One Dealer's Opinion

 

 

(Taken from CasinoDealers.net)

I hope you won't mind a post from a non-dealer. I am not now nor have ever been a dealer. But I am so disgusted with this whole issue that I hope I can make a couple of suggestions that may help Wynn Dealers (and eventually dealers elsewhere) with this situation.

For sake of credibility I am going to give you a brief description of my background. I am a 46 year old, college educated female who worked in hospitality management for almost a decade with a "Steve Wynn-type" of man who owned a series of hotels. During that time I worked 6 and 7 day, 70 hour work weeks supervising hundreds of employees, including hires and fires, implementing policy and procedure and basically making the man a HUGE amount of money. After years of that I took my savings (hard to spend money when all you ever do is sleep or work) and opened my own bar in the Florida Keys. Finally, at the age of 36 I was tired of all the headache of working so many hours and moved out to Nevada where I just wanted to cocktail a few hours a week, which I did until I recently forcefully "resigned" after Harrah's acquired my former employer.

There are several things that I think you all need to be thinking about that I haven't seen mentioned. First off, no matter HOW you want to spin it, what Wynn is doing is not currently legal under Nevada law. I'm not saying that he doesn't have the money or the clout to change the law fairly quickly but it is important that you get an injunction before this action begins in a matter of days.

Second, I have NEVER seen the genius in this man that many others apparently have. Any person who would put millions of dollars into a property, only to begin ripping it apart and remodeling it mere weeks after it's grand opening is either extremely thoughtless in spending others money, is NOT as creative or brilliant a businessman as many believe, or has surrounded himself with so many "yes" men that he is no longer thinking straight. "You're brilliant, Mr. Wynn!", "What a great idea, Mr. Wynn!", "You're a GOD, Mr. Wynn!" It isn't hard to see how a formerly rational and intelligent businessman can quickly become an egomaniacal monster who feels he is above the law. Personally I think that Wynn knows a truth that few investors are willing to admit: His company is in a crisis, financially. That is NO excuse for the way he handled this situation. Sell one of his damned precious paintings, for God's sake.

There is a reason he threw out those figures of only a 10-20% cut in a $100,000 salary. It was so that you as a group would not garner much sympathy. Frankly, I don't care if you make $200,000. It's none of my business. It was WRONG for him to put that information out there via media. There's not a single worker in America tonight who wouldn't be outraged if his employer told him this afternoon that in 10 days his pay would be cut 10-20%.

His excuse for not being able to retain floor management was laughable. The truth is that people will only put up with so much belligerent behavior before they walk away. The things he said to you in your meeting were despicable but I'm fairly certain they were NOTHING compared to what the people who have to work with him daily are subjected to. Of course he can't keep them.

And his comments on how this new system will guarantee perfection in customer satisfaction had me howling. Did I miss something? Isn't that what he promised when he opened? Wasn't THAT supposed to be one of the selling points of playing at Wynn as opposed to the competition?

Now he's stealing from his front line employees who have actual control over customer satisfaction. Are we supposed to witness a sudden burst of enthusiasm not yet exhibited? Give me a break!

There are two things you have to keep in mind here.

An employee is the single biggest cost to any company. In regard to payroll Wynn must match your taxes dollar for dollar (FICA and MEDI) when he turns his monthly check over to the IRS. Now I can tell you first hand that smaller businessmen than Wynn
underreport the tipped income of their employees all the time. As a result it costs
HIM less money that HE has to pay out of his own pocket.

The thing that concerns me is that he may have TOLD you 10-20% but I have a sneaking feeling you are going to notice that your tokes shrink further than that over time. You have to realize that you are working for a liar and a thief. Do you really think he woke up a couple of weeks ago with the concept of disparity among workers? He's known about that for YEARS!

Two weeks ago when you had no idea what was getting ready to occur and the majority of you still trusted him he had already placed a very clever job posting for steady extra dealers. Anyone reading it would have gotten the impression that he was hiring a handful-not 60-80. Anyone who believes that this is to accommodate the fact that many people are now due vacation better think this through. Mr. Wynn has no problem working his employees 6 days a week. Do you actually think he hasn't thought about the fact that he still has 7 MONTHS before he legally has to grant any of you vacation? How convenient to have a fresh supply of workers just in time when he must begin digging into his pockets once again for vacation pay.

This is what I think you are going to see in the coming days. You are going to be asked to sign an agreement, much like the tip allocation form you signed when becoming employed, that states that you are willing to turn over a percentage of your tips to your "team leaders." Another joke that made me laugh. What are you guys now, Walmart?

I'm sure I don't have to spell out the consequences in your refusal to sign it. By signing it you then make it legal for him to do. THAT'S why an immediate injunction needs to be put into effect. It is important that you have a copy of that initial tip allocation you signed for your own personal records. Most companies don't give you a copy. Go get one from HR and keep it in a safe place for at LEAST 7 years due to future IRS audits. You also need to make sure that your tip allocation rate is renegotiated immediately.

At first I thought your idea of a full page ad was a good one but now I don't. Here's why. Although he will not be able to tell whether any particular dealer contributed to the ad he will be able to use the same argument as you see defined in a civil suit: Is it MORE likely or LESS likely that a dealer contributed to the ad campaign?

And forget about any unemployment compensation. You will never beat Wynn if it comes to that.

Now there are several things you CAN do that WILL affect business at Wynn. There are plenty of websites devoted to Vegas tourism such as LasVegasTalk and RateLasVegas. Tourists look to those sites for advice. Sign up and post. And though I would normally be disgusted at myself for suggesting this, I feel if Mr. Wynn is going to play dirty then you must be ready to as well. Write about your recent stay at Wynn. The overpriced meals, the tight slots, the horrible service, the stupidest show you've ever seen, etc. Unfortunately this WILL affect your business and every employee who works for Wynn. But you guys are going to have to work together as a team and suffer a short time "smaller" loss in order to spare you of a much bigger one. Because I guarantee, if this works with the dealers he will move on to his next set of employees.

Finally, consider hiring the lawyer who is representing the Mirage bartenders. Talk about getting SCREWED! With these two cases coming so close to each other the courts just MAY finally decide that the casinos have overstepped their boundaries.

I hope you don't mind that a non dealer posted here. Just know that there are MANY of us who are supporting you because YOU ARE RIGHT IN THIS MATTER! STEVE WYNN IS NOT.